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Mobility Scooter Pensioner Loving His McDonald’s drive-through

Mobility Scooter Pensioner Loving His McDonald’s drive-through

Eyebrows were raised in Trowbridge, Wiltshire, after a pensioner drove his mobility scooter through a McDonald’s drive-thru.

The grandfather was seen to join the drive-through queue at his local McDonald’s restaurant rather than use a car parking space provided by the restaurant for their customers who choose to enter by foot.

Bemused drivers watched as the elderly gentleman pulled up to place his food order at the window, then after his food was delivered, put it carefully into the shopping basket on the front of his mobility scooter.

Customer Jonathon Owens was in his car in the queue just in front of the hungry pensioner, and at first thought that he was intending to cross the road in his scooter, but instead he watched as the gentleman pulled up behind him to wait his turn.

Mr Owens than reported that the pensioner collected his order, and drove off down the road with a Big Mac in his shopping basket. He said that the McDonald’s staff who were serving at the drive-through appeared highly amused with their elderly visitor, as they waved him happily on his way.

Photographs of the pensioner, taken by Mr Owens, riding his scooter around the drive-through have been circulated and liked on Facebook, with one commenter claiming that the gentleman was his grandfather. Commenting, Luke Griffin, said that his grandfather was a unique guy, and everyone in town knows him.

Can Mobility Scooters legally use a Drive-through?

This event does raise the question should mobility scooter users be allowed to use drive-through restaurants.

According to the McDonald’s restaurant website, mobility scooters that are road taxed and are licensed to use the road can use their drive-through’s like any other motor vehicle. The drive-through lanes have been custom built to accommodate motor cars, vans, and road-worthy mobility scooters, so the restaurant have no problem with licensed scooter drivers using the restaurant’s drive through facilities.

However, the McDonald’s website also states that the health and safety of their customers and employees is of top priority. It is for these reasons that drive-through windows are unable to serve customer on foot, bicycle riders, horse riders, or any horse-drawn vehicles. This also extends to mobility scooters that are not built for road travel.

Customers on mobility scooters that are not built for road travel are welcomed in their restaurants, and should be able to ride their mobility scooters directly into the restaurant wherever possible, via disabled access and purpose built ramps.

Disabled mother banned from drive-through

Despite the rules over mobility scooters being very clear on the restaurant website, one lady was banned from a McDonald’s drive-through when she took her 5 year old son as a passenger, and attempted to use the window to place her order.

Tina Cougill has now been barred from using the drive-through while carrying her child. The disabled 48 year old was too unwell to walk into the restaurant with her son, so instead she sat him on her lap while using her scooter in the drive-through.

The McDonald’s restaurant in Keighley, West Yorkshire, stated that the vehicles are allowed in the drive-through, but for health and safety reasons – not while carrying extra passengers.

From Wheelchair To Tank? The Story Of An Epic Transformation

A Shropshire man pays tribute to his WWII Veteran dad by making over his wheelchair to look like a tank.

Peter Shaw, 60, hit upon the idea for the transformation after his father’s standard wheelchair became stuck in the sand while visiting a beach. His idea was to convert the wheelchair to be able to manoeuvre just like the tanks that his father bravely fended off in action during his military service.

Community help

After discussing his idea for the conversion with a few friends, news of his project got out to the local community. People were happy to help, and his makeover was given a helping hand with many parts being donated by local businesses.

With the kind assistance of three friends, it took Mr Shaw just 30 hours over one weekend to perform the transformation, and cost around £500 in total for the rebuild.

Powered by a 4.5 bhp Honda engine, which was fitted into the frame of a motorised wheelbarrow, the wheelchair is still operated from behind.

The inspiration behind the build

In an interview with the Daily Mail, Mr Shaw said, “My dad was attacked by tanks during the Second World War — so I thought it would be fitting to create him this. He never got chance to ride them but managed to fight one off with anti-tank missiles. Now this is his chance to have his own little tank.”

With a top operational speed of 8 mph, the tank-chair is able to reverse, making it easier to navigate in and out of confined spaces, and Mr Shaw even fitted a van seat to the framework to make journeys more comfortable for his father.

Now that his wheelchair has been modified, mainly using a motorised wheelbarrow and some tank tracks, the new tank wheelchair means that Eddie Shaw, 96, can now visit the beach as many times as he likes without trouble. He is reported to be really pleased with his new wheelchair, and has successfully road-tested it on the beach where he first became stuck.

Eddie Shaw served as a sergeant during world war two, supplying essential ammunition and fuel to soldiers fighting on the front line and in enemy territory. He courageously fought off a German tank attack with an anti-tank weapon, while serving in an Algerian minefield in 1942.

New-found freedom

The wheelchair does bring back memories of the war for Mr Shaw, but he is more than thrilled with the new upgrades made to his chair by his son and his son’s friends, and this will now allow him better access to enjoy the beaches and the Welsh countryside that he has longed to visit for some time now.

The new-found freedom that Peter Shaw has given to his father has been life-changing for the both of them. For Eddie, being confined to a wheelchair isn’t exactly fun, but with the new and improved manoeuvrability of the chair, both father and son can now enjoy environments that were previously off-limits to them.

Mobility Scooters To Be Better Catered For On Some Public Transport


Despite the difficulties experienced by some mobility scooter users while trying to use the nations network train services, other public transport sectors are looking to improve their service for passengers with disabilities.

For the first time ever, mobility scooter users are going to be able to travel aboard buses and trams as part of a new trial being introduced by transport bosses.

Disability organisations and charities have long been campaigning for a change to allow disabled people to have equal rights regarding the use of public transport. Fortunately, Transport for Edinburgh listened to the concerns being voiced, and are introducing a trial on not only on their bus services, but also on their trams too.

Scooters not allowed

Up until now, mobility scooters have not been allowed on board due to the obvious challenges of manoeuvring them on and off vehicles. The potential risk of accidents and injury to fellow travellers was too great to be allowed, especially during peak times with crowded vehicles.

Disability campaigners were outraged to learn that scooters were not to be allowed on the city’s new tram system when they first started running last year. They called the decision ‘outright discrimination’, and was deemed as humiliating for the city’s many scooter users.

However, the concerns of disabled passengers were raised at the Lothian Buses and Edinburgh Trams board meeting, held in July this year. It was agreed that the company will facilitate a trial to include both the bus and tram service, a paper is now being drawn up, and the implementation of the trial will be delegated by the respective transport boards.

Issues to overcome

Obviously, the health and safety concerns of all passengers must be considered, and Edinburgh Trams are currently discussing the technical issues with vehicle manufacturers and infrastructure engineers, in partnership with the city council.

Lothian Buses are also paying close attention to the Confederation of Passenger Transport guidelines regarding the carriage of mobility scooters aboard buses, and are taking into consideration any difficulties that scooter users face while using public transport services in general.

Campaigners may be glad that transport bosses are taking their issues seriously, but if the trial proves successful, it could mean a ground-breaking move has been taken for the rights of disabled passengers in other parts of the country too.

In an ideal world, no disabled person should be discriminated against while assessing public transport services. If this trial proves successful, it could mean the adoption of new industry standard guidelines for catering for disabled mobility scooter users.

Logistically, it is anticipated that allowing mobility scooters aboard trams will prove easier that for buses. There is more space available aboard trams that can allow for greater manoeuvrability.

Further details of the trial will be discussed at a meeting scheduled for October. Transport bosses are keen to improve their transport provision across all of their services, but they are aware that buses and trams are very different in structure, so careful consideration will be given to the practicalities of each form of transport when drawing up a final plan.

Other considerations

Other issues that will need to be considered is for mobility scooter access during peak commuting times where buses and trams may already be full to capacity. Mobility scooters come in a wide range of sizes, so it will be difficult to cater for every type of scooter on buses that are already packed with passengers.

Space allocation for mobility scooters aboard both trams and buses is also another tricky area. We have to remember that a mobility scooter user wanting to travel into the city to go shopping will undoubtedly need to return home carrying any number of shopping bags, which can add to the difficulty of accessibility, and for passengers to easily move past scooters that are positioned near the door.

There may also be additional issues with mobility scooter users with limited ability to manoeuvre safely on and off public transport using a confined allocated space.

Possible objections

There may also be concerns voiced by non disabled passengers who may be worried that allowing extra time for mobility scooters to use the services will result in the service slowing down. This could impact negatively on traffic congestion, as well as potentially causing passengers to be late for work, and possibly miss other timed appointments.

There could also be difficulties with deciding who gets priority for an allocated space when there is both a wheelchair user and a mobility scooter user vying for the same spot.

Most buses already in operation across the city have provision for wheelchair users. However the access ramps used by wheelchair users will probably not be sufficient for use by anyone driving a mobility scooter on board. There is a weight restriction on access ramps, and it is thought that an average mobility scooter would already be close to, if not over the maximum weight allowance without the added weight of the scooter user.

Wheelchair allocated spaces on public transport would also be considered as too small to accommodate the much large size of mobility scooters aboard buses and trams, so this will also need to be addressed before the trial begins.

The Trouble With Mobility Scooters

mobility scooters

Did you know that the UK has the highest number of mobility scooters currently in use than any other European country?

It has been calculated that we have around 330,000 of them whizzing around our little island, and the number is actually increasing year on year.

With figures as extraordinary as these, it is no wonder that the BBC made a TV documentary about the phenomenon. You may have seen it recently? It is called ‘The Trouble With Mobility Scooters’ and you may be able to watch it on catch-up TV if you missed it.

There is no doubt that mobility scooters offer their users a chance of independence that has been denied them because of their age or medical condition, but for other road and pavement users, they can be a complete nightmare!

Unlike with other motorised vehicles on the roads, scooter users do not have to take any form of driving test, or pass a proficiency test before using one. You don’t need any form of insurance cover to use one either. Did you know that you can even be allowed to drive one if you are registered as blind? An oversight there I think – no pun intended.

The BBC TV documentary took a warm-hearted look at the problem with mobility scooters by following a group of users as they went through a driving course put on by the South Yorkshire Police force.

The scooter users were from South Yorkshire, north Wales, and Derbyshire, and the TV crew observed them as they went about their lives using their scooters, and seeing first-hand how they have become a lifeline for their owners.

However, the stories were not always so rosy, especially for those people who have had encounters with mobility scooters and have come off worse because of it. Accidents involving mobility scooters are on the rise, and it is only expected to get worse as the number of users increase.

The documentary interviewed people who had been clipped, knocked down or run over by mobility scooters while out shopping, and one lady even gave up shopping in the Trafford Centre because of the sheer number of scooters she had to dodge each time she went there.

It is hardly surprising that collisions may occur in busy shopping centres and on the streets when you have a person driving a scooter that can reach 8 -10 mph, but who may be visually impaired, or who has physical reactions that have been drastically reduced through age.

One of the featured scooter drivers was put through the police training course by his son, because he didn’t think it was a very good idea that his 80-year-old dad should be driving one with tunnel vision!

Just because you don’t need insurance to drive a mobility scooter does not mean that you cannot get some. There are insurance companies that specialise in insurance for scooters, and the TV crew also got a behind-the-scenes look at one company as they fielded some quite distressing telephone calls from claimants.

You may smirk at the thought of some scooter-related accidents – bins being knocked over, shop signs being ran over etc. but there is an increasing call for insurance companies who have to deal with the aftermath of the chaos caused by scooter accidents.

While the TV show seemed to delight in retelling the amusing stories, such as the lady who drove her mobility scooter into the baptismal bath at her church, simply because she wanted to meet the handsome new priest, there is a serious side to these accidents that you cannot ignore.

There were also sad and touching moments within the programme that really helped to bring home the message of how important these scooters can be to the people who use them.

Despite the image of an elderly scooter driver springing to mind whenever you think of them, people of all ages with serious medical conditions use them too. Such as the 34-year-old mother who has to use one because she suffers from MS. It was heart-breaking to see her watch an elderly woman walking around completely unaided, while she herself was confined to the limits of her mobility scooter, probably for the rest of her life.

Overall, the programme helped to make people aware of just how important mobility scooters are to their users, and generally how they are a good thing for society. What is your view on the programme?.

Questions Raised Over Mobility Scooter Accessibility On Railways

© Oscar1319 Dreamstime Photos© Oscar1319 Dreamstime Photos

Mobility scooters were making news headlines recently in Scotland, when a disabled lady was turned away from a train because of her mobility scooter.

The train line concerned, Northern rail, told the lady that they did not accept mobility scooters onto the line, despite the fact that the woman concerned had travelled the line before on six or seven different occasions.

The refusal from the train guard resulted in the lady being stranded at the station with no way to get safely home to Maryport from the Carlisle station. Railway staff eventually provided a disability taxi to take her home.

This was despite their being adequate space on the train available, and protestation from fellow passengers and the Journey Care representative present.

Mobility Scooter guidelines

Northern Rail have accessibility guidelines in place to offer assistance to disabled travellers. According to their website, people using manual and powered wheelchairs can use train services, but may find some platforms and stations inaccessible.

Their guidelines about mobility scooters goes much further. Unless a scooter can be folded down and carried onboard as hand-luggage, the rail line cannot allow mobility scooters on their trains. A spokeswoman stated that many scooters are not easy to manoeuvre, and unless they can be folded and carried as luggage, they wouldn’t be able to accommodate them safely onboard.

This incident has helped to highlight a possible health and safety issue across the network, and Northern Rail have taken steps to reiterate their policy on mobility scooters to all staff, so that all stations now follow the same guidelines.

Train access is an important consideration for anyone who is thinking about purchasing a new scooter, and plans to travel regularly by train. There are a wide range of scooter designs of offer that are easy to fold and lightweight to make carrying easier.

Travel Assistance

The best way to ensure there will be no disruption to your travel arrangements would be to check with the trail line concerned, and book assistance with your journey through the rail lines Travel Care or Journey Care service.

Many rail lines such as Virgin and Scot Rail have good provision for disabled accessibility, but they do urge passengers who may require assistance to contact them in advance to enable them to access their services efficiently.

Travel assistance is offered across all rail networks, and can help disabled passengers with their travel needs. This may be in the form of having a person to help you on and off the train at each end of your journey, or reserving specific seats close the the exits for those with limited mobility.

Cross Country trains, for example, offer a Journey Care service where a specialist team will help to plan your journey, book your tickets, and provide physical assistance whenever you need it on the day of your journey. Help can also be arranged if you need to change trains at any point during your journey.

Booking Travel Assistance

Travel assistance can usually be pre-booked through the rail networks website, and arrangements can also be arranged over the phone, or via textphone.

Many trains carry dedicated spaces for wheelchair users across Standard and First Class carriages, but it is always best to check with the rail line first to ensure there is adequate availability.

If you book your rail tickets online, the website will usually give you an option to choose travel assistance, and the scale of help you need through a drop down menu of care. Usually though you will need to give at least 48 hours notice of needing travel assistance for your requirements to be accommodated.

When booking assistance by telephone or textphone, with some train lines you may only need to give 24 hours notice, but it is wise to give as much notice as you possibly can.

Travelling without prior notice

There may be times when you need to travel urgently, and therefore may not have the time to pre-arrange travel assistance. In these cases, most rail networks advise you to alert station staff on arrival to make them aware of your needs. The staff will do everything possible to help.

Rail travel is a convenient way for disabled individuals to get around, and there are railcards available for passengers with disabilities and their carers or companions to travel at a discounted rate.

The National Rail website at has a very useful route planner called Stations Make Easy that allows you to see photographs of stations, so you can plan your route via the more accessible stations on offer.

Here is something you don’t see every day

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A mobility scooter getting towed away on Aberdeen’s Union Street.

The scooter, which was lifted near Union Street’s junction with Belmont Street, had broken down.

A worker from Cars Recovery was photographed by EveningExpress reader Anis Raps Ahmed, strapping the red scooter to the back of a flat-bed truck at around 6pm on the 8th of July.

A spokesman for Cars Recovery said towing mobility scooters is actually more common than you’d think.

He added: “We get call-outs like this roughly once a month. Most mobility scooters have breakdown cover.”

Video shows moment teens arrive at school prom on mobility scooters

John Davidson, George Greenhalgh, Alex Mee, Matthew Bodkin, Jake Wright, and Adam Lee, aged 15 and 16, were filmed arriving to Castlebrook High, Bury for the event.

This is the hilarious moment a group of teenagers made their glamorous arrival at their school prom – on mobility scooters.

John Davidson, George Greenhalgh, Alex Mee, Matthew Bodkin, Jake Wright, and Adam Lee, aged 15 and 16, were filmed arriving to Castlebrook High, Bury for the event.

The video clip, which has been viewed more than 10 million times since the stunt last Thursday, shows the group of six friends dressed in sharp suits and sunglasses trundling up Parr Lane surrounded by traffic.

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A member of the crowd lets off a smoke bomb and a crowd cheers as they drive up along a red carpet.

The school leavers were then transported to a coach for the prom celebration which took place at the Dukenhalgh Hotel.

A video clip of the arrival was uploaded to Facebook and was soon picked up by website the Lad Bible, where it shot to viral fame.

Mr Bodkin added: “We’re all very thankful for the interest as it was just meant to be a joke between a few friends and something a bit different instead of the normal sports car and limo arrivals.

Matthew Bodkin, former head boy, said: “We hired mobility scooters instead of limos or sports cars because we wanted to do something a bit different to the norm.

“However, we thought that instead of trying to impress people or go over the top with helicopters etc we would go for something a little more humorous and out of the ordinary.

“This is when, along with the help of Alex’s dad Aidy Mee, we came up with the idea of coming on mobility scooters.

“The horns, music, sunglasses and smoke grenades came to us later and were effects that we thought would add more humour, drama and irony to the big arrival as our mode of transport was mobility scooters which are traditionally associated with older and less able people than young high school goers.”

Mr Bodkin stressed there was no intention to discriminate or offend people who use mobility scooters.

“We never thought it would blow up like this nor did we intend for it to. We have had 3.5 million views on a video on The Lad Bible’s Facebook page and it has also had over 100,000 likes.”

Some Derby scooter riders bomb round like maniacs

In a recent article by the Derby Telegraph, a mobility scooter user has admitted she has seen fellow users “bombing around like maniacs” and breaking the Government-enforced speed limit.

Elsie Rayson, who uses her vehicle every day in Derby, said she had witnesses people “going far faster” than the 4mph limit for pavements and pedestrianised
areas in the city centre.

The 74-year-old said she thought those who speed do create a danger – but that they are in a minority.

And another mobility scooter user from Derby has said she would welcome a test similar to the driving exam for car and motorbike users, to show she is competent using her
electric vehicle

Mrs Rayson was speaking after being shown a letter from a Derby mum that was published in the Telegraph saying she “had to be pulled out of the way” of a “speeding” scooter user in the Intu shopping centre.

Sheila Smith said the vehicle “missed her by inches” and that the man riding it appeared to have no intention of stopping following the near miss last Saturday.

Mrs Rayson, of Uttoxeter, comes to Derby every day with her husband Glenn, 70.

She said: “I keep to slow speeds but I have seen people bombing around on them like maniacs, so it does not surprise me at all if this lady says she was nearly hit by one going at speed.

“I think the vast majority of users ride slowly in Derby city centre because it is often busy with people, but there are people who ride too fast and they create a danger.”

Mobility scooter users Julia and Daniel Harries , 56 and 77, both own their own vehicles and say the do not drive them too fast.

Mrs Harries said: “I am far more wary and concerned around children and dogs when I am riding and I don’t break any speed limits.

“In fact I would welcome a driving test to take so that I can prove to people I am a capable and competent user.”

And Reg Jones, 80, of Chaddesden, said he had his own scooter at home but hired one when he came to Derby city centre.

He said: “I don’t speed on mine at all, I don’t think it goes that fast anyway.

“But without it I would not be able to get around like I do.”

For advice on buying a mobility scooter please visit our website or call us on 01604 813 428